We want you to be completely satisfied with your purchase. If you’re not, we offer a 30-day return policy:
- Eligibility for Returns:
- Items must be returned within 30 days of delivery.
- Items must be in their original condition, unworn, and in the original packaging.
- How to Return:
- Contact our support team at [Your Support Email] to initiate a return.
- Provide your order number and reason for return.
- Refund Process:
- Refunds will be issued to your original payment method within 7–10 business days after receiving the returned item.
- Exclusions:
- Personalized or customized items are non-refundable.
- Return shipping costs are the responsibility of the buyer.
For any concerns or questions, please reach out to us at support@watchesmatrix.com.